All returns must be reported and made within 7 days accompanied by a completed RETURN GOODS AUTHORISATION REQUEST FORM.
You are entitled to return goods if they are unwanted, faulty, damaged or the wrong item.
If you wish to return a product, they must be returned with the original packaging and in re-saleable condition.
We would advise shipping your return products using a courier that provides real time tracking such as UPS, Fed-Ex, DPD etc. As per our Return policy, Sunlightstencils.com will not be liable for any damages occurred during return transit. Screen Print World will not reimburse shipping charges for any return unless otherwise agreed.
Please note credits cannot be issued for bespoke orders of custom products or imported products. These items cannot be cancelled or returned.
For more information, please visit the terms and Conditions on our website under:
‘IX. Return of Unused Goods.’
Please Return all goods to the below returns address:
greenway
hollywood lane
westkingsdown
sevenoaks
kent tn15 6jg
U K.